Last updated: April 28, 2026
This Privacy Policy describes how Chloe Chiang Real Estate ("we," "us," or "our") collects, uses, and safeguards your personal information when you visit chloechiang.com, communicate with us via SMS or email, or otherwise interact with our team.
Chloe Chiang Real Estate is an Austin-based real estate brokerage representing buyers, sellers, and investors in Austin and surrounding areas. This Privacy Policy applies to all information collected through our website, our SMS and email communications, and any direct interactions with our team.
Chloe Chiang Real Estate and No Bad Company are sister brands operated by the same team. No Bad Company hosts events in Austin for founders, investors, and creatives. By submitting a form on chloechiang.com, you are enrolled by default in real estate communications only. If you affirmatively opt in to No Bad Company event invitations using the optional checkbox on any of our forms, you may also receive event-related communications from No Bad Company. You may opt out of either at any time using the unsubscribe link in any email.
When you submit a form on this website, sign up for our newsletter, request a property valuation, or contact us directly, we collect: your name, email address, phone number (where provided), property address (for valuation requests), information about your real estate goals (including your status as a buyer, seller, or investor; neighborhood preferences; timeframe; and budget), and any other information you voluntarily share with us.
We also collect basic technical information when you visit the website, including IP address, browser type, pages viewed, and time spent on site, through cookies and analytics tools.
We use the information we collect to respond to your inquiries; provide the information you have requested (property valuations, listings, neighborhood reports, market updates); send SMS or email communications you have opted in to receive; improve our website and services; and comply with applicable legal obligations.
By providing your mobile phone number through any form on this website and affirmatively checking the SMS opt-in box, you are opting in to receive text messages from Chloe Chiang Real Estate. Once opted in, you may receive new and off-market listing alerts, market updates, appointment confirmations, neighborhood reports you have requested, and other communications related to your real estate goals.
Message frequency varies based on your activity and the services you have requested. Message and data rates may apply, depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect your ability to receive non-SMS communications, including email.
We do not share, sell, rent, or transfer mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with subcontractors who provide support services on our behalf (for example, our CRM, messaging, and customer service platform providers), and only to the extent necessary to deliver the services you have requested.
We use cookies and similar technologies to understand website usage, remember your preferences, and deliver more relevant content. We use Google Analytics to track aggregate site usage. You may disable cookies in your browser settings; however, certain functionality on the site may be affected.
We do not sell your personal information. We share information only in the following circumstances: with service providers who help us operate our business (including our CRM, email and SMS providers, analytics tools, and similar services), and only to the extent necessary for them to perform their duties; with relevant parties during real estate transactions (including lenders, title companies, and counterparty agents) to facilitate the transaction; and where required by law.
You may, at any time, request that we (a) provide you with the information we hold about you; (b) correct any information that is inaccurate; (c) delete your information, subject to any legal recordkeeping obligations; or (d) cease sending you marketing emails or text messages. Reply STOP to any text message to opt out of SMS, use the unsubscribe link in any email, or contact us at the address below.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion, and the right to opt out of any sale of personal information. Please contact us using the information below to exercise any of these rights.
This website is not intended for children under 13. We do not knowingly collect information from anyone under 13. If you believe a child has provided us with information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through the website or, where appropriate, directly to affected users.
For questions about this Privacy Policy or our handling of your information, please contact: Chloe Chiang Real Estate, email chloe@chloechiang.com, or call/text (512) 686-5658.